Google Chrome is the safest browser to use for the remote labs. Please do not use Internet Explorer or Edge Browser.
The greyed out computer icon next to the laboratory will become a selectable button
Please ensure that your TeamViewer software is updated to the latest version.
The time zone will default to your location. You can manually edit it by selecting the drop down menu of your location.
Important Changes Coming With the March Release of Blackboard Collaborate with the Ultra Experience
Date Published: Jan 11,2019 Category: Product:Ultra_Experience; Version:Ultra_Experience Article No.: 000050179
Product: Collaborate - Ultra Experience
To better support users of Blackboard Collaborate with the Ultra Experience, we are excited to announce these changes to browser support in the March release:
Adding native WebRTC-based support for users in Safari® 11 on macOS, Safari 12 on macOS®, and Microsoft Edge® on Windows® 10.
Adding (beta) native WebRTC-based support for users of Safari in iOS 11 and iOS 12.
Ending support for browsers that do not natively support WebRTC, and require the use of Adobe Flash® for media - this means ending support for Internet Explorer® 11
on Windows and Safari 10 on Mac OS.
When Blackboard Collaborate with the Ultra Experience was released in 2015, Adobe Flash was a significant enabling technology for live media in the browser. This was at a
time when only Google ChromeTM supported WebRTC well enough for the interactive demands of online classrooms with hundreds of participants. Today, every major,
modern browser has support for WebRTC.
WebRTC provides a superior experience to Flash for media access, with the ability to view multiple speaker videos, higher quality audio and video, and better bandwidth
In July 2017, Adobe announced the end-of-life for the Flash plugin to take effect at the end of 2020. Browser vendors have communicated plans for ending support of Flash in
their browsers and are making it difficult to enable and use Flash. These decisions make it clear that the best path forward for Collaborate with the Ultra Experience is with
browsers that natively support WebRTC.
In addition to our support for WebRTC in Google Chrome and Mozilla Firefox®, we are excited to add support for WebRTC in Safari 11, Safari 12, iOS 11, iOS 12, and
Microsoft Edge. We are confident that focusing on these technologies strengthens our ability to provide our users with the best possible experience.